Common Causes
- Blocked filter at the bottom of the dishwasher
- Food, glass or labels jamming the drain pump
- Kinked drain hose under the sink
- Blocked sink waste or food disposal connection
- Faulty drain pump or control board
Safe Checks You Can Do
- Switch off and unplug the dishwasher.
- Remove the bottom rack and take out the filter — rinse it under the tap and scrub gently.
- Scoop out standing water with a cup and sponge.
- Check the drain hose under the sink for kinks.
- Refit the filter securely and run a short programme.
Drain Error Codes
- Bosch & Siemens: E24 (drain blocked) or E25 (drain pump blocked)
- Samsung: 5C / 5E
- LG: OE
Codes vary by model — our technician will confirm the exact meaning.
When To Call Us
If the filter is clean and water still won't drain, the pump may be jammed or failed. Our technicians clear or replace the pump, and every replaced part has a 1-year warranty.
Prevention Tips
- Scrape food off plates before loading.
- Clean the filter every 2–4 weeks.
- Run the kitchen tap before starting so the dishwasher begins with hot water.
- Use dishwasher salt and rinse aid in hard-water areas like Dubai.
Need a technician?
Same-day dishwasher repair across Dubai · AED 50 inspection · 1-year warranty on replaced parts.
Safety note: Always switch off and unplug an appliance before any checks. If you're unsure, leave it to a qualified technician.
